Supportify vs Gorgias
AI that takes real actions, not just drafts responses. At half the price.
| Feature | Supportify | Gorgias |
|---|---|---|
| AI-resolved conversation price | $0.50 | $1.00 |
| Free sessions/month | 50 included | None |
| Human ticket system | Free (included) | Starts at $60/mo |
| AI takes real actions (cancel orders, process returns) | ||
| Shopify native integration | ||
| Multi-language support (Nordic languages) | Limited | |
| Returns processing with shipping labels | ||
| Per-session pricing (no seat fees) | ||
| Setup time | 5 minutes | 30+ minutes |
| AI model | Claude (Anthropic) | Proprietary |